Get in Touch

We'd love to hear from you — whether you have a question about an order, want to discuss a custom piece, or just want to say hello. Fill out the form below and we'll get back to you as soon as we can.

Custom Orders

Every item we make is one of a kind. If you have a specific design, color, name, or character in mind — a knitted doll, a personalized keychain, or a name piece — describe it in your message and we'll work out the details together.

Order Inquiries

For questions about an existing order or shipping status, please include your order number in your message so we can help you quickly.

Email Response Time

We respond to all messages within 1-2 business days (Monday to Friday, excluding public holidays). We're a small team based in Hangzhou, China, and we read every message personally — thank you for your patience.

Thank you for choosing Knoblom.